Shipping & Returns
Shipping Policy
Fulfillment Information for Research Orders
Elite Research Labs is committed to providing reliable fulfillment and clear communication for research professionals. Please review the information below regarding shipping, delivery, and returns.
Important Notice:
All products sold by Elite Research Labs are intended strictly for research and laboratory use only.
No medical, therapeutic, or dosing guidance is provided.
Shipping Regions
Elite Research Labs currently ships to:
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United States (Domestic Shipping)
International shipping availability may vary and is subject to regulatory considerations.
Order Processing Time
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Orders are typically processed within 1–2 business days
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Orders placed on weekends or holidays are processed on the next business day
Processing time does not include transit time.
Shipping Methods & Timeframes
Available shipping options are presented at checkout and may include:
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Standard Shipping (estimated 3–5 business days)
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Expedited Shipping (estimated 1–3 business days, where available)
Delivery times are estimates and not guaranteed.
Shipping Costs
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Shipping costs are calculated at checkout based on:
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Order weight
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Shipping method
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Delivery location
Occasional free shipping promotions may be offered and will be clearly stated.
Tracking Information
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Special Shipping Information
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Orders are packaged discreetly and securely
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Packaging does not reference product contents
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Signature requirements may apply to select shipments
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Elite Research Labs is not responsible for delays caused by carriers, weather, or other circumstances beyond our control
Returns & Refund Policy
Due to the nature of research compounds, all sales are considered final once shipped.
Returns
We do not accept returns on shipped products.
Refunds
Refunds may be issued only in the following circumstances:
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Incorrect item shipped
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Damaged product upon arrival
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Order canceled prior to shipment
Any issues must be reported within 48 hours of delivery.
Reporting an Issue
To report a shipping or order issue, please contact:
info@eliteresearchlab.com
Include:
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Order number
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Description of the issue
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Photos (if applicable)
Order Cancellations
Orders may be canceled only if they have not yet shipped. Once an order has shipped, it cannot be canceled or refunded.
Responsibility & Risk
Once an order is transferred to the shipping carrier, Elite Research Labs is not responsible for:
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Lost or stolen packages
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Delivery delays
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Incorrect address information provided by the customer
Customers are responsible for ensuring accurate shipping details at checkout.
Research-Only Compliance Reminder
All products sold by Elite Research Labs are intended strictly for laboratory and research use. Customers are responsible for ensuring compliance with all applicable laws, regulations, and institutional guidelines related to shipping, receipt, and handling of research materials.
Need Assistance?
If you have questions regarding shipping, returns, or order status, please contact our support team: